BizCare

Welcome to the world of proactive care.

BizCare offers the following proactive services to reduce downtime
and keep your IT infrastructure running the best it can.

Proactive Maintance

Managed Security

Data Protection

Reporting and Documentation

User Training

Unlimited Support

Proactive Maintenance

Maintenance is key to running your infrastructure as trouble-free as possible. With our state of the art monitoring system, we have a real time look at your IT infrastructure. Monitoring allows us to know when something is wrong and fix the problem, possibly even before you know there is an issue.

  • Hardware early failure detection
  • Automated log monitoring and repairs
  • Monitor critical services for failure
  • Periodic maintenance tasks

Managed Security

In today’s world, cybersecurity is crucial to protecting your company and customer data. Long gone are the days of set it and forget it. Our managed security is achieved through a layered security method.

  • Managed Antivirus
  • Web filtering (Plus Feature)
  • First and Third Party Patch Management
  • Monitored Ransomware Detection with auto isolation
  • Monitor and Maintain security policies (Plus Feature)
  • Scheduled external vulnerability scans (Plus Feature)
  • Managed Data Security (Plus Feature)

Data Protection

Technology is crucial in today’s business world but without the data created, it is worthless. Data theft and loss happen and we have methods to help lessen the likelihood and help keep your valuable asset safe.

  • Prevent Data theft via unauthorized cloud services
  • Prevent data theft via portable media (Plus feature)
  • Allow only authorized thumb drives (Plus Feature)
  • Ransomware Detection with auto isolation (Plus Feature)
  • Extended Data Protection with BizCare Backup
  •  

Reporting and Documentation

Knowing information about your IT infrastructure is important if your business is required to comply with certain regulations or compliance groups. With BizCare, we offer in-depth reporting and documentation.

  • Login and logout audit reports (HIPAA and PCI compliance requirement) (Plus Feature)
  • Hardware and software inventory
  • License Management
  • Performance reports to determine bottlenecks

User Training

While BizCare services offer a wide range of protections to help employees succeed, there are certain risks that only a human can help mitigate. We give BizCare clients access to PC Care University which has self-led lessons on hot topics including Email Phishing, Social Media Phishing and many social engineering techniques criminals use.

  • User Training for common phishing techniques
  • An initial in-person training session for all staff members
  • Periodic emails highlighting new threats and how to spot them
  •  

Unlimited Support

Tired of being billed for every hour? Every phone call? Email? With our BizCare plan, we offer unlimited remote (Plus Feature) or on site support (Premium Feature). This is truly like having your very own IT department at your disposal.

  • Priority Support
  • Easy to use Ticket System
  • Local Techs that speak your language

Interested? Contact us about Biz Care

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    Schedule a free bizcare analysis

    Whether at home, or at your business, we’ve got you covered.

    NetCare is perfect for small to large networks including home and business.

    Whether you have a large business network or a small home network, NetCare works
    just the same offering affordable enterprise Wi-Fi technology to everyone.

    %

    of users say Wi-Fi availability and quality negatively impact their productivity.

    %

    of users say Wi-Fi influences hotels, restaurants and other business they choose to conduct business.

    %

    of users are most frustrated by unreliable signals.

    NetCare Home and Personal

    NetCare Business

    Easily Expandable

    With the growing demand for wireless devices in the home, the days of one central wireless router are gone. NetCare at home offers the same level of coverage we offer to Businesses in an easy-to-add Mesh system.

    Latest Wifi Standards

    NetCare @ Home offers the latest WiFi standards to deliver the highest bandwidth to your devices throughout your entire home.

    Simplified Management

    NetCare at Home uses a simple app to manage your entire network. You can open up guest access, change your wireless network name and password just by tapping an app. It is that simple.

    Optional Parental Controls

    With NetCare at Home you have the ability to limit hours of connectivity, pause a connection or integrate content filtering to keep your family safe while on the internet.

    NetCare Business

    Solid Scalable Solution

    Using state of the art, enterprise grade equipment we are able to offer a solid solution that scales to 1000s of access points. As you grow, your wireless network can grow with you – easily and affordably.

    HotSpot Configuration

    A HotSpot configuration creates a separate secure network for your guests.HotSpot allows for a customer portal page, voucher system, payment plans and bandwidth limits.

    Cloud Based Management

    Instead of having an expensive controller on site we host the management system for you. This allows us to quickly troubleshoot an issue, upgrade firmware and alert you of any possible issues before they arise.

    Latest Wireless Technology

    We have access point options ranging from WiFi b/g/n to the newly approved WiFi AC. These access points support Zero Hand Off to allow for seamless roaming between multiple access points creating one single unified network.

    Easily Expandable

    With the growing demand for wireless devices in the home, the days of one central wireless router are gone. NetCare at home offers the same level of coverage we offer to Businesses in an easy to add Mesh system. Plug it in, and add wifi.

    Solid Scalable Solution

    Using state-of-the-art, enterprise-grade equipment we are able to offer a solid solution that scales to 1000s of access points ,dial it back to “scales to thousands of connected devices. As you grow, your wireless network can grow with you – easily and affordably.

    Latest Wifi Standards

    NetCare at Home offers the latest Wi-Fi standards to deliver the highest bandwidth to your devices throughout your entire home.

    HotSpot Configuration

    A HotSpot configuration creates a separate secure network for your guests. HotSpot allows for a customer portal page, voucher system, payment plans and bandwidth limits.

    NetCare Business

    Simplified Management

    NetCare at Home uses a simple app to manage your entire network. You can open up guest access, change your wireless network name and password just by tapping an app. It is that simple.

    Cloud-Based Management

    Instead of having an expensive controller on site, we host the management system for you. This allows us to quickly troubleshoot an issue, upgrade firmware and alert you of any possible issues before they arise.

    Optional Parental Controls

    With NetCare at Home you have the ability to limit hours of connectivity, pause a connection or integrate content filtering to keep your family safe while on the internet.

    Latest Wireless Technology

    We provide the latest in wired and wireless networking technology to give you the easiest-to-use network around, customized to your exact business needs.

    NetCare is not just a product – it is hosting, service and support.

    While the products we use to deliver NetCare service are some of the best and most affordable on the market, problems can arise. With NetCare Service you get the following benefits for one low monthly fee.

    • Cloud-Based 24/7 Accessible Management Console
    • Hosted Guest Portal
    • HotSpot Support (we give your customers our number for assistance if needed)
    • Monitoring for possible problems
    • Firmware Upgrade Management
    • Free Remote Assistance
    • Discounted OnSite Service if needed

    Free On-Site NetCare Evaluation

    We offer a free On-Site NetCare Evaluation to assess your existing or future needs. We will create a free, no obligation mockup and in-depth quote.

    Have more questions?

    Let us answer any questions you have

    WebCare

    Solid web hosting is essential to a successful
    website.

    We have dedicated servers that we fully manage. All of our servers are Linux based
    offering the solid foundation you deserve for your site.

    Free On-Site NetCare Evaluation

    Many people opt for shared hosting that offers “unlimited everything”, but those hosting solutions are usually constrained by other means. Many hosting companies oversell their servers, causing your website to perform slowly or become unresponsive. We aim to provide consistent performance and responsiveness, so our packages are geared toward real world scenarios that your site will encounter. With over 15 years experience in hosting behind us, we have the trust and experience you deserve.

    WebCare Consultation

    Schedule a meeting with a WebCare rep to discuss your project and what we can offer.

    Structured Cabling

    Build a fast, reliable network from the ground up.

    Structured Cabling

    Our team designs and installs standards-based structured cabling for offices, retail, and warehouses—including Cat6/Cat6A, fiber backbones, racks, patch panels, and clean labeling. We handle moves/adds/changes, PoE for Wi-Fi and phones, camera runs, and complete testing/certification so everything is tidy, documented, and ready to scale. Serving Eastern North Carolina, we deliver neat, code-compliant installs that keep your internet, VoIP, and devices running at full speed.

    Need a new build-out or refresh?

    Book a site walk and quote.

    VOIP Phones

    Make Every Call a Professional First Impression

    VOIP phones

    Your phone system is often the first interaction customers have with your business. A modern business phone platform gives every caller a clear, professional experience from the moment they dial – with an automated digital receptionist that greets, routes, and prioritizes calls efficiently.
    Upgrading also means upgrading your hardware: high-definition audio, sleek modern phones, and reliable call quality that reflect the professionalism of your business. Whether you prefer a cloud-hosted solution or an in-office system, both deliver the polished experience your customers expect today.

    Make Every Call a Professional First Impression